Service for our current policyholders, their family and caregivers

If you’d prefer to speak with one of our helpful customer service representatives directly, select from the options below based on your need.

For questions on policies underwritten by Bankers Conseco Life Insurance Company, New York, please use the toll-free number below.

New York residents: 

1 (800) 845-5512

For questions related to health policies, including long-term, short-term, and home health care insurance, Medicare Supplement insurance, or critical illness insurance underwritten by Bankers Life and Casualty Company or Colonial Penn Life Insurance Company, please use one of the toll-free numbers below:

Claim inquiries: 

1 (800) 773-4760

Non-claim inquiries: 

1 (800) 654-3072

Life policy inquiries: 

1 (800) 283-8011

Annuity inquiries: 

1 (800) 787-1431

For general questions of any kind, please contact us at: 

1 (800) 621-3724